Terms of Service

You must be at least 18 years old and able to form a binding contract. You are responsible for keeping your account credentials secure and for all activity under your account. Notify us immediately at [email protected] of any unauthorised use.

Flipmule connects to marketplaces you authorise (such as eBay) and to your Google account, and synchronises your orders, fees, payouts and listings into a Google Sheets workspace in your own Google Drive, together with a dashboard and reports. The spreadsheet and the source marketplace and Google accounts belong to you; we access them only with your explicit OAuth consent and only to provide the Service. Flipmule is an independent service and is not affiliated with, endorsed or sponsored by eBay Inc. or Google LLC.

The Service includes an optional browser extension that gives you quick access to your workbook, recent sales and dashboard. The extension signs in using your existing Flipmule session, is governed by these Terms, and handles data as described in our Privacy Policy.

• Provide accurate account information and keep it up to date.
• Comply with the terms and policies of any marketplace or third party you connect (including eBay and Google) and with all laws that apply to your business.
• Use the Service lawfully and not attempt to disrupt it, reverse engineer it, circumvent security or usage limits, or gain unauthorised access to it or to other users’ data.
• Not use the Service to store or process unlawful content, or to infringe anyone’s rights.
• Maintain your own independent records and verify any figures before relying on them.
• Where you bring third-party personal data (such as your buyers’ details) into the Service, comply with data-protection law as its controller. Our respective data-protection roles are described in our Privacy Policy.

The Service depends on third-party platforms and APIs. Your use of eBay, Google and other connected services is subject to their own terms, and we are not responsible for those services, their availability, or changes they make that affect Flipmule. We may add, change or remove integrations over time.

New accounts receive a free trial of the Pro plan (currently 30 days) with no payment details required. The trial is limited to one per person and per connected marketplace account. After the trial, your account continues on the Free plan (with usage limits shown on our website) unless you take out a paid subscription (Starter, Pro or Scale) at the prices shown on our website and in the app. Plan limits — including the number of new orders synchronised per month, connected accounts, businesses and workbooks — are described on our pricing page and may be enforced automatically.

Subscriptions are billed in advance (monthly or yearly) through our payment provider, Stripe, in the currency shown at checkout, and renew automatically until cancelled. You can cancel or change your plan at any time via Manage billing; cancellation takes effect at the end of the current billing period, and — as the Service is provided for business use — fees already paid are non-refundable except where the law requires otherwise. Prices exclude VAT and other applicable taxes, which will be added where required. We may change prices with at least 30 days’ notice; changes apply from your next billing period, and you may cancel before they take effect.

The Service is provided on an “as is” and “as available” basis. We work to keep it running reliably but do not guarantee uninterrupted or error-free operation, and access may be affected by third-party APIs, maintenance or events outside our control. We may modify, suspend or discontinue features at any time, and will make reasonable efforts to notify you of material changes.

Our handling of personal data is described in our Privacy Policy, which forms part of these Terms. You can disconnect a marketplace or delete your account at any time. Deleting your account does not delete the spreadsheet in your own Google Drive, which remains yours.

Flipmule, its software, branding and content are owned by FSH Technologies Ltd and protected by applicable laws. We grant you a limited, non-exclusive, non-transferable, revocable right to use the Service in accordance with these Terms. Your data and your spreadsheet remain yours; you grant us only the permissions needed to operate the Service for you. If you send us feedback or suggestions, we may use them without obligation to you.

To the maximum extent permitted by law, we disclaim all warranties, conditions and terms not expressly stated in these Terms, including implied terms of satisfactory quality, fitness for a particular purpose and accuracy.

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be limited or excluded by law.

Subject to that, and because the Service is provided for business use: we are not liable for any loss of profit, revenue, business, goodwill, anticipated savings, or data, or for any tax, penalties or interest, or for any indirect or consequential loss, arising from your use of, or reliance on, the Service or any data or report it produces. Our total aggregate liability arising out of or in connection with the Service, whether in contract, tort (including negligence) or otherwise, is limited to the greater of (a) the total amount you paid us for the Service in the 12 months before the event giving rise to the claim, or (b) £100.

You agree to indemnify us against reasonable claims, losses and costs arising from your breach of these Terms, your misuse of the Service, or your breach of any law or third-party rights (including a marketplace’s terms or data-protection law) in connection with your use of the Service.

You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you breach these Terms or use the Service in a way that risks harm to us, other users or third parties, or where required by law. Where reasonable and lawful we will give notice. On termination, your right to use the Service ends; sections that by their nature should survive (such as fees due, intellectual property, disclaimers, limitation of liability, indemnity and governing law) continue to apply.

• These Terms and our Privacy Policy are the entire agreement between you and us about the Service and replace any earlier agreement on that subject.
• If any provision is found unenforceable, the rest remain in effect.
• Our failure to enforce a provision is not a waiver of it.
• You may not assign or transfer your rights under these Terms without our consent; we may assign them to a group company or in connection with a merger, acquisition or sale of assets.
• We are not liable for failure or delay caused by events beyond our reasonable control (force majeure).
• A person who is not a party to these Terms has no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce them.

These Terms and any dispute arising out of or in connection with them are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction. If you have a concern, please contact us first at [email protected] — we will try to resolve it quickly.

We may update these Terms from time to time. We will post the updated version here and change the date above; where changes are material we will notify you in the Service or by email. Continued use after changes take effect means you accept the updated Terms.

FSH Technologies Ltd, 108d Abbotts Road, Leek, England, ST13 6PF. Questions about these Terms? Email [email protected].